Shipping & Returns
We ship every business day, all items paid prior to 9 a.m. (est) of the business day.
Most items can be returned.
-please contact us within 48 hours of receipt of parcel to request a return
-we will issue the ra# (return authorization #)
-returns should be shipped within 7 days
Items MUST be returned:
-in new, original, unused, unworn, unsewn, unaltered condition
-odor free (such as scented deoderant, tobacco, perfume, food, undesirable odors etc)
-free of any type of pet hair etc
-intact packages, with attached tags (if applicable), no missing pieces or attachments
-s/h rates may be non-refundable
-a 20% re-stocking fee may be applied to any item purchased with 'shipping included', referred as "free shipping"
-unauthorized returns are not accepted.
Company reserves the right to assess other items on an individual basis for returns/exchanges